Frequently Asked Questions
Frozen orders ship Monday and Tuesday. We use 2-day ground for most shipments and schedule frozen boxes early in the week so they do not sit over a weekend.
We do not intentionally ship frozen boxes into a weekend hold.
Every frozen box ships insulated with dry ice. Dry ice may be fully gone when your box arrives; that is normal if your feeders are still frozen.
Your tracking number will show on your thank you page when your order is placed. A link to that page will also be emailed to you along with your receipt so you can return to track the package at any time.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Our Swimwear and accessories are not mass produced, they are a limited handmade treasure. Each piece is skillfully made using the finest imported fabrics and trims that are delicate in nature. Please follow our sins and virtues guide for care instructions to ensure the life of your piece.
USA FARMED. USA FROZEN. Born to Freeze.
NEVER RUN LOW — Scheduled Cold Supply.
SMALL-BATCH PRODUCTION. MAXIMUM QUALITY.
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